Car Rental Policies and information
Cleaning Policy
Check In Process
All cars will be delivered by contactless. a lockbox will be inside the car with a code, the code will be granted to you once the car is parked. the exact location will be available at the arranged time of delivery. The car doors will be open for easy access. for security the lockboxes are attached roped inside the car and the keys are inside a NFC blocker bag so the cant can't start unless the lockbox is opened and the keys removed from the bag. you must report existing damage to the car at the time of pickup
Checkout Process
Car Must be retuned the same place it was found, Keys must be inside the lockbox and the bag, MAKE sure the keys are inside the bag, and the lock box codes are scrambled, please try to start the car to make sure the car can't start. once parked please let us know the exact location by using the Turo message or text message.
Current deals
Up 30% off Bookings and free Airport Delivery for bookings over 7 days
Up to 55% off monthly Rentals made in advance
Off Hours Support
We have our SLA, During Business Hours
1- Phone calls 30-60 minutes answer
2- Messages or Text 1-2 hours
3- E-mails 24-48 hours
for off hours please call Turo support or wait next day.
drop off and pickups please see the app for the messages for the location and details of your drop off.
Policies and FAQs
Refund Policy
For Turo Refunds (turo.com)
For direct rentals we have a 100% satisfaction guarantee, bring your car back to our location within 1 hour and get a full refund
Service Locations
We Deliver everywhere in Kahului and Wailuku for free, Airport cost $35 both ways plus Parking fees of up to $15.
Deliveries to Lahaina or other places cost $120 both ways
Our Turo Exclusive Policy
We are a Turo exclusive host, we encourage everyone to book with us through Turo. we may eventually book directly only upon request of if guest cannot find similar car and priced deal on Turo. Turo offers exceptional customer service and a safe platform. We are a Power Host with Turo the highest level of a host can be.
Rent to own Requirements
3 reference contacts, two months of bank statement, an active job and full coverage insurance a valid drivers license and proof of residence and credit report with no major delinquencies or current past due accounts
Rent to own Deposit
The rent to own deposit covers the buy out cost of the car. Or physical or financial damages if you return the car early.
Rent to own early termination fee
You may return the car earlier at a cost of early termination fee. this fee covers the depreciated cost of the car while you were driving the car, each car has a different early termination fee cost